Comprehensive Global Support Systems
Equipment that works at full potential is vital to a project’s success, and ultimately affects the bottom line. GFS, by harnessing the power of RMA’s Global Parts & Service Division, ensuring maximum efficiency and extended life-cycle management. RMA logistics systems and processes will accelerate parts and service delivery to on-site locations through GFS management network and communications systems.
GFS provides a level of dependability and conscientious follow-up that many may promise, but few can achieve. GFS and RMA have set world standards for OEM warranty-covered service and repairs, on-site mobile service capability, timely parts and accessories delivery, and training.
After Sales & Service
Whether it is delivering food, aid in the bush or patrolling city streets, vehicle service issues need to be addressed. RMA Automotive service professionals understand the urgency and provide lifecycle maintenance programs that minimize service costs and downtime while delivering economical fleet operations, optimal fuel consumption, competitive parts costs and lower overall maintenance expenses for the entire fleet. read more ›
RMA maintains a huge parts & accessories inventory at its distribution center in Thailand and GFS is the management and service channel that delivers these services to its clients.
This, and the extensive parts inventory available through RMA affiliated brand dealers, makes RMA worldwide service second to none. With 24-hour shipping and computerized order processing, parts delivery is expedited wherever they’re needed. And, when the need is urgent, RMA will air freight parts to a customer’s site, overnight. read more ›
There are comprehensive training programs to ensure product performance is as it is intended. GFS/RMA offers custom-designed curricula, professional senior-level trainers and a wide variety of courses. read more ›
The mechanical integrity of your assets is crucially important. To help ensure maximum productivity, GFS and RMA offer lifecycle maintenance administration profiles that will minimize service costs. RMA 24/7 Technical Service Helpline is ready to help the customer minimize downtime and loss of revenue.
GFS and RMA can provide service through the manufacturer’s in-country service locations and local maintenance centers, as well as other RMA automotive and equipment service resources. Full manufacturer’s warranties accompany all RMA products. read more ›