Professional & Responsive
RMA’s Technical Support experts create life cycle maintenance profiles that minimize service costs and downtime, while delivering economical vehicle and equipment operations, optimal fuel consumption, competitive parts costs and lower overall maintenance expense. RMA comes to you, wherever you operate, to give vital maintenance needs the immediate attention required. RMA partners with our brands’ local dealers in every nation responding professionally to bring solutions to your service and maintenance issues.
Support Diligence
Conscientious follow-up is how RMA performs service package contract obligations. Working side-by-side with customers allows technical support professionals to understand the challenges and deal with them straight away. Manufacturer warranty service is crystal clear and performed with diligence and speed. The level of support service is the same as product quality, the best.
Support Cost Savings
As mechanical integrity is vital, lifecycle maintenance profiles will minimize service costs. RMA’s 24/7 Technical Helpline is an effective way to minimize downtime. Emergency service technicians are ready to be airlifted within 72 hours’ notice to reduce downtime and rapidly solve any problem.
Support Resources
RMA is there to help support at dealer service locations, local maintenance centers and other equipment service resources, depending on customer need. RMA will render support service expeditiously.
Skilled technical support. 24/7 Technical Helpline. Meticulous attention to detail. The RMA response to client needs.
To inquire about RMA Technical Support Services, click here.
Technical Helpdesk & Field Support
Website: | http://techhelp.rmagroup.net |
Email: | tech.helpdesk@rmagroup.net |
Phone Number: | +66 38490123 ext 2305 |
(office hours 8:00 AM to 5:30 PM, GMT +7:00) | |
Fax Number: | +66 38490124 |